Privacy Policy and Terms of Use

Disclaimer

This app is NOT a medical device. Therefore, it is NOT intended to replace professional medical advice of any kind.

All information provided in the Which Doctor? app, including search results, is strictly for informational purposes and based on the data provided by the user.

1. Who we are

Which Doctor? is maintained by HKakers Systenms, headquartered in Brazil - Paraná. Contact: dhkakers@gmail.com

2. Acceptance

By using the app, the user fully accepts these Terms and the Privacy Policy, which is an integral part of this instrument.

3. Target audience and eligibility

The app is intended for users 18 years of age and older. It is not intended for minors under 18.

You declare that you have the civil capacity to accept these Terms and that the information provided is true.

4. Nature of the service (guidance and education, not assistance)

Which Doctor? provides educational guidance and general health information based on reference content and/or computational algorithms.

We do not provide diagnosis, prescription, medical treatment, nor do we replace consultations with qualified professionals.

The app helps the user find the right specialist based on reported symptoms, functioning as an intelligent catalog.

The content does not constitute telemedicine nor does it create a doctor-patient relationship.

5. Emergencies

In case of severe symptoms, life-threatening situations, or emergencies, seek immediate medical attention or call your local emergency number (e.g., 911 in the US or 192/193 in Brazil). Do not use the app in emergency situations.

6. Registration and account

You do not need to create an account. Keep your credentials confidential (if applicable) and notify us of any unauthorized use. We may refuse, suspend, or terminate accounts for violation of these Terms or security risks.

7. Permitted use and prohibitions

You agree not to:

8. Content, accuracy, and updates

We strive to keep information updated and of high quality, but we do not guarantee the accuracy, completeness, or timeliness of the content. Use is at your own risk. The app may change, be updated, suspended, or discontinued at any time.

9. Privacy and personal data (LGPD)

We process personal data in accordance with the Brazilian General Data Protection Law (Law 13.709/2018) and our Privacy Policy.

This application does not collect, store, or transmit any personal or health data from the user. All processing of answers is done locally on the device.

Requests: dhkakers@gmail.com.

We may use anonymized data for statistics and service improvement.

10. Integrations and third parties

The app may integrate third-party services (e.g., Google/Apple, AdMob for ads, analytics, authentication providers). Each service has its own terms and policies. We are not responsible for third-party practices.

11. Advertising and monetization

We may display advertisements.

12. Intellectual property

All rights to the app and its content (code, brands, logos, texts, images, layouts) belong to Which Doctor or its licensors. You receive a limited, personal, non-transferable, and revocable license to use the app. Unauthorized reproduction, modification, or commercial exploitation is prohibited.

13. User content

If you submit content (texts, feedback, reviews), you declare that you hold the necessary rights and grant us a non-exclusive license to host, reproduce, and display this content within the app's context. We may remove content that violates these Terms or the law.

14. Security

We adopt reasonable technical and organizational measures to protect data and the app's operation. Still, no environment is 100% secure. You are responsible for adopting good practices (strong passwords, updated devices, phishing awareness, etc.).

15. Disclaimers and limitations of liability

The app is provided "as is" and "as available," without warranties of performance, results, or fitness for a particular purpose.

To the maximum extent permitted by law, we are not liable for indirect damages, lost profits, data loss, loss of opportunity, decisions made based on the app's content, or service unavailability.

Our total liability, when applicable, will be limited to the amount paid by you in the last 12 months for using the app (if any), except where the law prohibits such a limitation.

16. Indemnification

You agree to indemnify us against third-party claims arising from your misuse of the app, violation of these Terms, or violation of third-party rights.

17. Communications

We may send notices via email, push notifications, or within the app. You can manage marketing preferences, but essential service communications may be required.

18. Changes to these Terms

We may update these Terms at any time. We will notify you of significant changes. Continued use after the update implies acceptance of the new version.

19. Suspension and termination

We may suspend or terminate your access in case of violation of these Terms, security risk, legal order, or service discontinuation. You can close your account at any time.

20. Applicable law and jurisdiction

These Terms are governed by the laws of Brazil. The jurisdiction of the District of Londrina/PR is elected to resolve any disputes, waiving any other jurisdiction.

21. Final provisions

Sources and References (Specialties used in the app)

Institutional References (list/organization of specialties):

Clinical References (description of each specialty's role):

Based on Cleveland Clinic and Emergency Physicians data.

Declaration of Awareness

By using Which Doctor?, you declare that you understand that the content has informational and educational purposes, does not replace individualized evaluation by healthcare professionals, is not telemedicine, and should not be used in emergencies.

Effective starting: September 23, 2025